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reference | Coyne, 2002, с. 5 |
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text (english) | Seniors strongly prefer those websites that are easiest for them to use. The correlation between the success score for our test tasks and users’ subsequent subjective rating of the sites was very strong: r = 0.78, which is much higher than we have found in most other studies, though not as high as the 0.95 we found in our equivalent study of users with disabilities. Usability for seniors is important, and not just so that they can perform a task aimed at a one-time purchase. By focusing on improving usability for seniors, you can increase their satisfaction and the odds of forming a long-term relationship. |
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