Support Ticket Tweaks

Categories

Component ID

1504674

Component name

Support Ticket Tweaks

Component type

module

Maintenance status

Development status

Component security advisory coverage

not-covered

Component created

Component changed

Component body

Provides a number of enhancements to the Support Ticketing System (http://drupal.org/project/support), including:

  • Template-based theming for support notification emails
  • Customized ticket submission, including submit-messages, redirect after submission and a themable "thank you" page
  • Per client ticket creation pages
  • Hides the subscription fieldset if user is not authorized to subscribe/unsubscribe
  • Optional automatic support ticket path aliasing for sites without pathauto
  • Faux-exportable support for clients via Features/CTools