Skype Support

Component ID

64556

Component name

Skype Support

Component type

module

Maintenance status

Development status

Component security advisory coverage

not-covered

Downloads

3123

Component created

Component changed

Component body

A module that gives the users on your site the ability to offer live support via Skype.

Install: Place the entire skypesupport folder into your modules directory. Go to administer -> modules and enable the module. Set up the permissions in administer -> access control. Then in access control, you can also enable the 'provide skype support' permission to the role of your choice which will enable the feature for the users that have that role or go to administer -> skypesupport and enable
some users to be 'support users'. Once these users are labeled support users, they now will have fields on
their user edit page for a skype user name, and statuses they can be in on Skype to accept support requests.
These fields must be filled in for the user to show up in the 'Available Users' list.

Note: It is recommended that you have the latest version of Skype. You also must have the setting "Allow My Status To Be Shown On The Web" enabled which is located under the Privacy Preferences in Skype.

There is currently a 4.7.x release that you can use. The version in HEAD/CVS is a non-functioning 5.x version so don't expect it to work for you.